Delivery Information

No-nonsense delivery rates - £2.95 for all orders regardless of size or weight to mainland UK.

Smaller packages are delivered by Royal Mail first class, usually arriving in 2-3 business days.  A signature may be required.  Larger parcels will be delivered by tracked courier and usually arrive with 2-4 business days. We will supply you with an order tracking ID at the time your order is fulfilled. 

Our standard delivery charge is applicable to mainland UK post codes.  If your post code is listed here, please contact us before ordering.  Orders placed for delivery to the post codes listed or where our delivery partner applies a surcharge, we will contact you before fulfillment takes place.

 

For products not currently in stock, delivery time is usually within 4-7 business days. If there is any expected delay over 10 days, perhaps due to stock levels at our suppliers, we will contact you to advise the expected delivery date.

Receiving your order

Our larger products and more valuable items will require a signature at delivery.

We pack our parcels with care to ensure they arrive safe and sound, however it is crucial that all items received are checked as soon as possible and any damage is reported to us with 24 hours of receipt.  Due to the contract that delivery companies enforce, damage in transit claims received later than 24 hours after receipt may not be eligible for refund.

Tip: When signing for a delivery, we suggest adding the letters 'n/c' (meaning not checked) next to your signature.  This informs the delivery company that the contents have not been checked for damage.

International Customers

We regularly ship our products internationally.  Please contact us if you wish to place an order and we can calculate your delivery costs.